Volunteer Application Form & Agreement

Thank you for your interesting becoming a 'Champion' (volunteer) for The Hustle.

This application and agreement cover:

• Your Responsibilities

• Your Benefits

• Terms and Conditions

• Media Release & Privacy

Personal Information

Your Responsibilities

I understand I am responsible for completing my duties outlined below:

Facility Maintenance Volunteer (x3) - VACANT

• Be present at the facility 2 days per week to complete the following duties:

  >> Weekly: Tidying up all areas, disposing rubbish, replacing bin liners, vacuuming all floors downstairs and upstairs, cleaning bathrooms including wiping surfaces and mopping the floors.

  >>> Every 3 months: Mopping the basketball court

• Report any maintenance issues to the Volunteer Coordinator

Bookings & Enquiries Volunteer - VACANT

• Manages manual invoicing for overstays by reviewing security footage

• Managing booking related enquiries (responding to messages on email and social media)

• Acts as the emergency Point of Contact (mobile no.) for member bookings

Social Media & Communications Volunteer - VACANT

• Update social media with posts and stories

• Assist with enquiries on social media regarding bookings or events

• Create visual and written content for future posts

• Assists with drafting communications to members via e-mail

Growth & Development Volunteer - VACANT

• Assist with fundraising initiatives.

• Outreach to community clubs to encourage use of facility

• Help plan and organise community events aimed at increasing engagement and growth

• Produce and develop other ideas for revenue building other than court bookings

Stock & Events Volunteer - ASSIGNED

• Manage beverage/food/merchandise stock, including purchasing, monitoring inventory, and profitability.

• Collect and submit bottles and cans to 'Return and Earn' to help fund future stock purchases.

• Oversee special event hire, setup, and coordination.

• Assist with promoting event hire options through direct and digital marketing.

  
  

Website & Handyman Volunteer - ASSIGNED

• Maintain and update the website’s content regularly.

• Improve the website’s UX and booking system.

• Carry out routine maintenance and repairs.

• Ensure all equipment, such as basketball nets and pads, are in good condition.

  
  

Your Benefits

In return for your time and efforts, you will receive the following benefits:

• Personal Use of the The Hustle (outside of booked times): As a volunteer, you’ll enjoy personal use of The Hustle outside of booked hours, including the basketball court, the co-working space and the gym. You can use the facility for yourself and bring one guest, as long as it doesn’t interfere with paying customers. This access is strictly for personal use and must not be extended to groups, third parties, or used for any commercial purposes.

• Shared Volunteer Access: Multiple volunteers (and their one guest) may use the facility at the same time, as long as it is outside of booked hours. Volunteers must ensure that their use does not interfere with paying customers. In the event that a paying customer arrives, volunteers are required to vacate the court immediately.

• Discount on Court Bookings: Volunteers will receive a 10% discount on any full-priced court bookings (no further discounts apply). Volunteers will receive a temporary membrship subscription to The Hustle for the duration of their volunteer period.

Terms and Conditions

To maintain your volunteer benefits, please adhere to the following:

1. Complete Your Responsibilities: You are expected to complete your assigned tasks regularly, for approximately 2-3 hours per week. Your performance will be assessed and reviewed by the Volunteer Coordinator.  If you are unable to fulfil your duties for any reason, you must inform the Volunteer Coordinator ahead of time so a personal arrangement can be discussed.

2. Proper Use of the Facility: Your volunteer benefits are for personal use only and may not be shared with groups or non-volunteers. You are permitted to bring one additional guest. Any unauthorised use of the facility, such as allowing non-volunteers or exceeding the guest limit, will result in a loss of privileges.

   Prohibition of Commercial Use: Your free volunteer access is strictly for personal use and cannot be used for any commercial purposes, including team training, private coaching, or other business-related activities. Any commercial use of the facility under your volunteer access will lead to the termination of your benefits.

3. Violation of the Terms: Incomplete responsibilities and improper use of benefits may lead to a temporary suspension (minimum of 4 weeks) or permanent loss of benefits, depending on the severity of the breach.

4. Agreement Period:

   This agreement is valid from the date of acceptance of your application (as communicated by the Volunteer Coordinator) until 22 December 2024. The program will be reassessed at that time and may be extended based on its success.

   
   

Important Note:

• Volunteers are not entitled to any financial allowances for travel, food, or other expenses incurred while performing volunteer duties.